In an era of expiring patents, spiraling costs, and increasing competition, pharma companies need to develop effective therapies more quickly than ever. With new, non-traditional disruptors emerging, the race to innovate is truly on. Today’s most innovative life science companies are unifying their data, people, and processes on the Salesforce Customer Success Platform — and increasing the speed and end-to-end efficiency of their R&D pipelines as a result. At DIA we will be discussing how organizations are driving acceleration.
Three keys to acceleration
- Connect your teams to accelerate trial enrollment, increase patient engagement, and improve the patient experience. Our tools make it easier to recruit and enroll patients, while secure, authenticated portals allow seamless collaboration.
- Unify your disparate systems, so you can intelligently leverage your operational data. And we provide predictive analytics and reporting to help you more deeply understand each study.
- Utilize fit-for-purpose solutions on the Salesforce platform. Take advantage of a large and growing ecosystem of partners who offer tailored solutions across the R&D, clinical, quality, and safety landscape.
What is the Salesforce Customer Success Platform?
The Customer Success Platform is how companies can create a single 360-degree view of every patient and customer.
Drive patient-centric workflows to recruit and retain study participants while delivering exceptional experiences.
Collaborate with patients, investigators, and partners around a complete view of the trial using secure, authenticated portals.
Engage with investigators, sites, and participants with personalized email, mobile, and text on the channels they prefer.
MuleSoft Anypoint Platform
Provide connected trial experiences with scalable API connections that connect disparate systems and processes.
Gain a deeper understanding of each study with predictive analytics and operational reporting.
These products, when combined together, streamline and optimize therapy development pipelines.
We call it the Salesforce Accelerate R&D Innovation Solution — it improves operational processes at every phase of development, from study startup to trial management and all the way through a successful product release.
Here’s how it can work for you:
Recruit and keep more patients.
Take advantage of digital recruitment tools to help you get the quantity and quality of patients you need, along with personalized communications that minimize study participant attrition.
Connect disparate systems on a single platform.
Securely integrate data from multiple systems and sources to create efficient workflows, better collaboration, decreased drug development costs, and ultimately faster approval of new therapies.
Gain a complete view of each trial.
With a single connected platform and apps that are fully compliant, your teams can collaborate through every phase of clinical development, from study design to site selection, startup, and trial operations.
Manage and share critical data on any device.
Once your study documents are securely stored on a digital platform, clinical teams can easily access and share that data across any device.
Get real-time insights and next-best actions.
Built-in analytics provide your team with operational reporting dashboards, real-time updates on enrollments and drop-offs, and predictive analytics to help determine the best steps to take next.
Schedule a meeting and connect with us at DIA 2019 to see this solution in action for yourself. And discover how you can accelerate development by connecting trial teams, patients, and clinical data on a secure digital platform that delivers transparency, intelligence, and collaboration.